Your Success. Our Priority.

Direct access to the founders who built your digital presence. Find quick answers below or reach out directly - we typically respond within 24 hours.

Email Support

Best for detailed questions or technical issues

support@socialtide.ai

Quick Response

Typical response within 24 hours

So you can keep focusing on your mission

Resources

Guides and best practices

Visit Blog

Frequently Asked Questions

Direct answers from the founders who personally handle your digital presence

What makes SocialTide different?
We're business growth partners, not just another agency. We believe in honest solutions over expensive complexity, you own everything (no vendor lock-in), and we optimize your entire business beyond just digital presence. Our free audit gives you actionable insights whether you work with us or not - because we care about your success above all else.
How much time can I save with SocialTide?
Our clients save an average of 20+ hours weekly - that's 80+ hours monthly. We handle everything digital plus provide strategic business optimization. Even our initial audit gives you valuable insights you can implement immediately. You focus on your expertise, we optimize everything else.
What's included in SocialTide's services?
We provide complete growth partnership: business strategy optimization, digital presence management, website development and maintenance, content creation, SEO optimization, analytics tracking, and ongoing growth strategies. No lock-in contracts, you own everything. Our free audit alone gives you actionable business insights whether you work with us or not.
How does your pricing work?
We believe in fair, transparent value exchange. Professional expertise without agency overhead. No lock-in contracts - you own everything. Our free audit gives you actionable insights whether you work with us or not. When you do work with us, pricing is customized based on your specific needs and growth goals. Schedule a discovery call to understand exactly how we can help.
How quickly can SocialTide transform my business growth?
Most transformations are completed in 2-3 weeks from start to launch. This includes deep-dive business analysis, strategic optimization, technical setup, content creation, and full deployment. You'll get actionable insights from day one, and a complete growth system that works whether you continue with us or not. Our founding team personally ensures every solution serves your business goals.
What if I want to leave?
You own everything, so there's no lock-in drama. If we're not delivering value, you shouldn't stay - we'll even help transition everything smoothly. This is our philosophy: we earn your business through results, not contracts. Most clients stay because they love the growth and freedom from complexity, but the choice is always yours.
Does SocialTide use AI in their services?
Yes, we use AI as a powerful tool to enhance our human expertise, not replace it. AI helps us analyze data faster, generate content ideas, spot trends, and optimize strategies. But every piece of content is reviewed and refined by our founders. We believe in AI-enhanced human intelligence - using technology to deliver better results while maintaining the personal touch and strategic thinking only humans can provide.
How does SocialTide help with SEO and search visibility?
We implement comprehensive SEO strategies that work for both traditional search engines and AI-powered search tools like ChatGPT and Perplexity. This includes technical optimization, entity-based content strategy, structured data implementation, and continuous performance monitoring. Our technical founder ensures your site meets all Core Web Vitals while our strategic director crafts content that positions you as an authority in your field.
Can SocialTide help if I already have a website?
Absolutely! We regularly transform existing websites into high-performing digital assets. Whether you need a complete overhaul, technical fixes, content refresh, or ongoing optimization, we handle it all. Our technical founder can migrate, optimize, or rebuild as needed while preserving what's working. Many clients come to us frustrated with their current site - we turn that frustration into a strategic advantage.
What types of businesses does SocialTide work with?
We specialize in serving purpose-driven businesses including professional services, health and wellness practitioners, consultants, coaches, and mission-driven organizations. Our sweet spot is working with businesses that have strong expertise but limited time for digital management. If you're spending weekends on your website instead of serving clients, we're the perfect fit.
How does SocialTide ensure content quality and brand consistency?
Every piece of content goes through our founder-led review process. We start by deeply understanding your brand voice, values, and goals. Then we create comprehensive brand guidelines and content strategies. While we use AI tools to enhance efficiency, our founders personally review everything to ensure it perfectly represents your brand. Your authentic voice is preserved and amplified, never diluted.
What makes SocialTide's technical implementation different?
Our technical founder personally handles all implementation with 15+ years of startup engineering experience. We build solutions that scale, not bandaids that break. This means proper infrastructure, clean code, fast performance, and security-first approaches. When Google updates their algorithm or a platform changes their API, we adapt quickly. No outsourcing, no delays, just direct technical expertise solving your problems.

Have more questions?

Let's discuss your specific needs and how we can help your business thrive.

Free Audit

Have Questions?

Direct access to founders for rapid resolution means you get personal, expert help whenever you need it. Reach out anytime.